Returns & Exchanges
Returns, Exchanges, and Refunds
All sales are final and no refunds will be issued. Exchanges are welcome in accordance with the terms below.
Exchanges
We welcome all exchanges. Any item you want to exchange for another size or style must be in new, unused, unworn, and unwashed condition. You are responsible for shipping the item back to Devon Built and for the shipping charges on the new product.
Please include a copy of your invoice, or a note with your name, address, and telephone number. Write the size you need on the invoice or note. No return authorization is required for a size exchange.
You can exchange merchandise for any item of equal value, or increase the order and pay the difference. We cannot approve any downgrade that would result in a refund.
All exchanges must be initiated within 30 days of purchase. Any defective merchandise must also be reported within 30 days of the purchase date for warranty replacement. After 30 days, we have no further liability.
If you receive an item that is damaged or shipped incorrectly by us, contact Customer Support immediately at devonbuilt@gmail.com.
